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 JOOJ Boutique shipping & returns online policy there will NEVER be credit given back on credit or debit cards. Exchange or store credit within 14 days of purchase with original receipt included and all tags attached. All merchandise must be unwashed, unworn, & undamaged for exchange or store credit. Returns are an additional shipping expense paid by the customer. In store returns to our locations with original receipt and a copy of the invoice are also an option. If an exchange is not desired at time of return store credit at JOOJ Boutique will be given back in the form of a gift card that can be used at all of our locations and has no expiration date.